sMARTs "Walkies": Frequently Asked Questions

Here are some of the more frequently asked questions regarding sMARTs "Walkies" Dog Walking Services. If your specific question or enquiry is not listed here, please feel free to contact me per text only on 07484 668913 or simply per email to info@smartsdogs.co.uk.

• What services do you provide?

  I provide a regular or occasional dog walking service or a Dog visits in for those days when you are out for the day.

• Will you walk my dogs in the rain/snow?

  Yes your dog will be walked in all weather conditions.

• How long does a Dog visit last?

  Most requests are for 20 – 30 minutes per visit.

• Do you arrange picking up and dropping off the dogs?

  We collect your dog from your home at an agreed time set by you and then return them after their walk.

• Does my dog need to wear a collar and tag?

  Yes, the Control of Dogs Order 1992 requires that most dogs wear a collar and a tag or disc showing the telephone number of the Owner.

• Are you fully insured and police checked?

  Yes SmartS Walkies Dog Services is fully insured, includes key cover. Yes I’m fully CRB checked – Anyone entering your home alone should be police checked.

• Will my dog be supervised at all times?

  Yes your dog will NEVER be left unattended.

• Where do you walk?

  We walk in the beautiful Derwent Valley of Belper. Your dog will be walked in a safe environment away from traffic.

• What happens in the event of an emergency?

  In the unlikely event of an emergency. I will inform you immediately. If your dog requires Veterinary attention. I will take it to your named vet or the nearest Veterinary surgery, depending on the degree of urgency.

• How many dogs do you walk at a time?

  I walk a maximum of four dogs on each walk. If you prefer your dog walked on its own. I also offer solo walks.

• What if my dog doesn’t like or doesn’t get along with other dogs?

  If your dog prefers its own company, then I would recommend the solo walk. Our group walks are for dogs who enjoy the company of other dogs, and if only take sociable, friendly dogs out on group walks.

• How do we pay for walks or a dog visits?

  Occasional/Ad-Hoc: To be paid at the end of each walks or dog visit.
  Regular walks/dog visits: I will invoice you at the end of each week.

• What do I do if I need to cancel?

  Please contact me by email or text giving at least 24 hours notice, for no extra charge to apply.

• What should I do if I want to book?

  Before I am able to accept any bookings. I will need to carry out a FREE Home Visit. This is to establish trust with you and your dog.

• Do we need to provide poo bags?

  No. I supply these and will always clean up after your dog.

• Are there any dogs you won’t walk?

  I will not walk bitches in season or uncastrated males over the age of 9 months on a group walk. I would be happy to walk them on a one-to-one basis.